In the registry editor dialog box, find this subkey in the registry, and then click it: In the Open: box type regedit, and then click OK. In Windows, right-click Start, and then select Run. For more information about how to back up and restore the registry, go to How to back up and restore the registry in Windows. Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify it. Please make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. Important: The following steps show you how to modify the registry. You may want to make this profile the new default profile and transfer information from your old profile to the new one. If search works, there may be an issue with your old profile. In the drop-down list in the Choose Profile dialog box, choose the new profile name you created and select OK.Ĭlick in the Search box and try your search. Under When starting Microsoft Outlook, use this profile, choose Prompt for a profile to be used and then select OK.

You'll find the new profile name you added listed on the General tab in the Mail dialog box. If prompted, provide account information, such as email address and password, and select Next. In the Profile Name box, type a name for the new profile, and then select OK. In the Mail Setup - Outlook dialog box, select Show Profiles, and then select Add in the General tab. Or, you can exit Outlook, and open Mail in the Windows control panel. In Outlook, select File > Account Settings > Manage Profiles. Follow these steps to create a new profile and test search:

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